Thoughts on User Studies: Why, How, and When

Robert Kosara, Christopher G. Healey, Victoria Interrante, David H. Laidlaw, & Colin Ware (2003). Thoughts on User Studies: Why, How, and When. Computer Graphics and Applications (CG&A), Visualization Viewpoints, 23(4), 20–25. DOI: 10.1109/MCG.2003.1210860

BibTeX
@article{Kosara:CGA:2003,
  author = {Robert Kosara and Christopher G. Healey and Victoria Interrante and David H. Laidlaw and Colin Ware},
  title = {Thoughts on User Studies: Why, How, and When},
  journal = {Computer Graphics and Applications (CG&A), Visualization Viewpoints},
  year = {2003},
  volume = {23},
  number = {4},
  pages = {20–25},
  doi = {10.1109/MCG.2003.1210860}
}

In crafting today’s visualizations, we often design and evaluate methods by presenting results informally to potential users. No matter how efficient a visualization technique may be, or how well motivated from theory, if it doesn’t convey information effectively, it’s of little use.